Cancellation Policy & Conditions

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Cancellation Policy & Conditions

Once an apartment has the status “confirmed”, the following cancellation fees will apply for these units

30-23 days: 25%

22-15 days: 50%

14-7 days: 75%

6-2 days: 95%

1-0 days and no shows: 100%

As per our payment policy, all bookings must be confirmed with 50% or 100% prepayment, by the date specified. Payments may be made online through our secure portal or EFT using the banking details below and email the proof of payment to: bookings@deluxeres.com